How to Change the Email ID of a Company-LLP on the MCA V3 Portal

How to Change the Email ID of a Company/LLP on the MCA V3 Portal (Step-by-Step Guide)

Keeping the registered email ID of your Company or LLP updated on the MCA V3 Portal is extremely important. The Ministry of Corporate Affairs (MCA) sends OTP verifications, compliance alerts, notices, and important updates only to the registered email ID. If the email ID is outdated or inaccessible, you may miss critical communications and face compliance issues.

In this article, we explain how to change the email ID of a Company/LLP on the MCA V3 Portal, along with key points you must know under the new MCA V3 system.


Why Updating the Registered Email ID Is Important

The registered email ID is used for:

  • OTP authentication for filings
  • Receiving MCA notices and alerts
  • Director and Company authentication
  • Access to MCA services and approvals

An incorrect or inactive email ID can cause filing failures, OTP issues, and missed deadlines.


Can the Email ID Be Changed Through eForms in MCA V3?

No.

Under the MCA V3 system, the option to change the email ID via eForms is not available. The update can only be done directly through the MCA V3 portal using Business User login credentials.


Prerequisites Before Updating Email ID

Before proceeding, ensure the following:

  • You have Business User login credentials of the Company or LLP
  • The new email ID is active and accessible
  • Director(s) linked to the entity can verify OTPs

Step-by-Step Process to Change Email ID on MCA V3 Portal

Step 1: Log in to MCA V3 Portal

Visit the official MCA V3 portal and log in using the Business User credentials of the Company or LLP.


Step 2: Go to the “Profile Update” Section

After login, navigate to the Profile Update or My Profile section available in the dashboard.


Step 3: Enter the New Email ID

Enter the new email ID carefully. Once submitted, the system will automatically link the new email ID with the Company/LLP Master Data.


Step 4: OTP Authentication by Director(s)

The change must be authenticated through OTP verification sent to the Director(s) registered on the MCA portal.Once OTPs are successfully verified, the email ID update is completed.


Important Points to Remember

  • Email ID change reflects immediately in MCA Master Data
  • No eForm is available for this change under MCA V3
  • 🔐 OTP verification by Director(s) is mandatory
  • 📧 Always use an email ID that is regularly monitored

Common Issues Faced While Updating Email ID

  • OTP not received due to incorrect Director contact details
  • Login issues with Business User credentials
  • Browser compatibility problems (try Chrome or Edge)

Final Thoughts

Updating the registered email ID of a Company or LLP on the MCA V3 Portal is a simple but crucial compliance step. Since MCA no longer allows this change through eForms, businesses must ensure they use the correct portal-based method to avoid future filing and communication issues.

Keeping your MCA profile updated helps ensure smooth compliance, timely filings, and uninterrupted communication with the Ministry of Corporate Affairs.

Read More on: INC-20A: The Complete Ultimate Guide



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